Shipping Policy

Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days. Please note that processing times may be extended during peak seasons or promotional periods.
  • Order Confirmation: After placing your order, you will receive an email confirmation with your order details. Once your order is processed and ready for shipment, you will receive another email with your tracking information.

Shipping Rates & Delivery Times

  • Domestic Shipping:
    • Standard Shipping: 3-7 business days
    • Express Shipping: 1-3 business days
  • International Shipping:
    • Standard International Shipping: 7-21 business days
    • Expedited International Shipping: 3-7 business days

Shipping rates vary depending on your location and the shipping method selected at checkout. Exact shipping costs will be calculated and displayed at checkout.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier’s website. Please allow 24-48 hours for the tracking information to update.

Shipping Restrictions

We currently ship to most countries worldwide. However, some restrictions may apply to specific locations due to carrier limitations or legal restrictions. If we are unable to ship to your location, we will notify you promptly.

Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer. These charges are not included in the item price or shipping cost. Please check with your local customs office for more information on potential charges before placing an order.

Lost, Damaged, or Stolen Packages

We are not responsible for lost, stolen, or damaged packages. If your package is lost or damaged in transit, please contact the shipping carrier directly with your tracking number. We recommend selecting shipping options that include insurance for added protection.

Address Changes

Please ensure that your shipping address is correct at checkout. If you need to make any changes to your shipping address after placing an order, please contact us immediately. We will do our best to accommodate changes but cannot guarantee them once the order is processed.

Contact Us

If you have any questions or concerns regarding your shipment, please contact our customer support team at sales@4thavenue.shop. We’re here to help!